Friday, April 18, 2008

Separating Fragrance Oils

I've blacked out the name on this fragrance to protect the vendor. I ordered this fragrance off of E-Bay because one our customers claimed they were selling inferior products, utilizing our trademark.


It turns out that they were selling inferior products using our name, slightly modified. Can you see the bottom is darker than the top? The fragrance is clearly diluted with a diluent, such as DPG. This is a common practice to extend fragrance and dilute it.

The final product ends up weaker or half strength so the user needs to use twice as much. It certainly doesn't make the initial cheap price seem like a good idea, does it?

The fix for this E-Bay vendor was simple. Since they were selling non-Bramble Berry products on E-Bay on the strength of our trademarked name, we sent a friendly note to ask them to quit using our name to sell fragrances. As for the fragrance? It wasn't strong enough to do anything with, so it went in the trash.